Support Notes:

Visit Pre-2005 Support if you have a question on systems purchased pre-2006.

Support > Soundcard/MIDI TroubleShooting

The links below go straight to latest information (June 2009) from Creative Labs regarding soundcard driver and MIDI trouble shooting. They are fairly comprehensive in scope and worth the visit.

  • MIDI - General Information and Essential Troubleshooting
    When troubleshooting MIDI issues with Creative Sound Blaster audio products, it is important to identify how the MIDI device such as a MIDI keyboard is connected to a Sound Blaster card, verify if the issue is related MIDI playback from the MIDI device or...
  • Uninstalling Sound Blaster Drivers and Applications
    When Sound Blaster drivers and applications are installed correctly, it is recommended that you un-install them with the Windows Add/Remove Programs (Windows XP) or Uninstall (Windows Vista) wizard in Control Panel... ...